smorg

Office 2007 is MS’ latest and greatest version of their cash-cow Office suite. They herald it as the best and most user friendly office yet.

But still, even 30 years into personal computing, we see stupid crap like this:

In order for someone to do so, they have to navigate to C:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\Outlook and find the file, which by default won’t have the extension shown.

Do you know how hard it would be for Microsoft to change that dialog to have a button that says ‘Click here to remove the .ost file now…we will rename the file to %date%-backup.ost and restart Outlook automatically’.

Not hard at all. Likely less than 5 minutes to create the custom dialog and code the rename using the FSO. At the absolute VERY least, tell the user where the damned file is located! And even more importantly, let them know that by deleting the file they will have to resynch their ENTIRE mailbox. Ugh.

Why Microsoft, why must you be so freaking antagonistic toward the end user? Why can’t you take a clue from the rest of the industry and make the technology work FOR the user, instead of AGAINST them?

This kind of crap is why I went Apple.